Government Agencies Investigating Apple Over iPhone Performance Slowdowns

Government Agencies Investigating Apple Over iPhone Performance Slowdowns

The U.S. Department of Justice and the Securities and Exchange Commission are investigating Apple Inc. about software updates that slowed down older iPhone models. This investigation was made public on January 30, 2018 by a Bloomberg news report.

In December 2017, Apple admitted that iOS updates slowed down the performance of older iPhone models. The slowdowns occur when an iPhone battery reaches an unspecified point of low health, and can be fixed if a user replaces the iPhone battery. Apple publicly apologized for not clearly communicating that these iOS updates throttled the speed of older iPhones. Apple announced that it plans to release a further software update in 2018 that allows users to turn off throttling, but may leave older iPhones more prone to random rebooting.

Some consumers allege that Apple slowed down iPhones in order to force them to upgrade to newer – and more expensive – iPhone models. Industry experts estimate that these iOS updates have caused slowdowns in millions of iPhone 6, 6s, SE and 7 models.

If you have experienced slowdowns in your iPhone and would like to discuss this matter, you may contact us at (415) 788-9000 or through our online form. We look forward to the opportunity to speak with you.

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