Minami Tamaki Investigating JadooTV Business Practices

Minami Tamaki Investigating JadooTV Business Practices

The law firm of Minami Tamaki LLP has received reports of false advertising and deceptive practices by U.S. multimedia company JadooTV Inc. in their marketing and sale of set-top boxes that stream South Asian television programming.  Some consumers report that JadooTV’s unfair and bad faith business practices target immigrant populations with limited knowledge of U.S. consumer protection laws.

JadooTV publicly advertises its proprietary internet-based set-top boxes as featuring over 400 channels, including live and on-demand content from India, Pakistan, Bangladesh, Sri Lanka, Nepal, and Afghanistan.  JadooTV set-top boxes are marketed as a one-time purchase that allows customers to watch TV series, Bollywood movies, live football and cricket matches, music videos, food channels, and cartoons. JadooTV set-top boxes are a major purchase for consumers, retailing at around $200.00.

Some consumers claim that, in or around June 2015, JadooTV abruptly halted support on its Jadoo2 HD IPTV set-top boxes.  These consumers were thus faced with the choice of paying substantial amounts to “upgrade” to new JadooTV set-top boxes in order to continue watching programming or be left with a non-functioning set-top box.

JadooTV bills itself as the leading distributor of internet-based South Asian & multicultural content.  JadooTV promotes its set-top boxes as a tool to remove “language barriers,” educate young viewers on South Asian culture, and allow viewers to keep in touch with their “roots.”

Manufacturers have a duty to produce products that perform as advertised or promised.  State and federal laws provide consumers with remedies for products that are defectively manufactured or designed, or that do not perform as advertised.

If you purchased a JadooTV set-top box and experienced an interruption in service due to a required “upgrade,” the attorneys at Minami Tamaki would like to hear about your experience.  Please contact Minami Tamaki attorney Sean Tamura-Sato here or by calling (415) 788-9000 for a free legal consultation and to learn more about our investigation.

*DISCLAIMER: This message may be considered an advertisement in certain jurisdictions.  It is not intended to be, nor will it substitute for, legal advice from an attorney. Your receipt of this information, or your contacting Minami Tamaki, will not by itself create an attorney-client relationship. Minami Tamaki attorneys are licensed to practice in California. No representations in this message constitute a guarantee, warranty, or prediction regarding the outcome of any legal matter.  

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